All orders are shipped from our warehouse in Berlin using DHL GoGreen.
Your order will be shipped within 1-2 working days after you placed your order.
Once shipped, you will receive a shipping confirmation email, including a tracking link. 

GERMANY
Shipping costs: Free
Delivery time: 2-4 working days 

AUSTRIA
Shipping costs: €10 
Delivery time: 2-4 working days 

OTHER EU COUNTRIES
Shipping costs: €9.90 
Delivery time: 2-4 working days 

SWITZERLAND
Shipping costs: CHF 15 
Delivery time: 2 working days (express shipment with FedEx)

*Please be aware of additional government duties and customs fees, which need to be paid for by the customer upon delivery. For more information, see below. 

UNITED KINGDOM
Shipping costs: £15 
Delivery time: 2 working days (express shipment with FedEx)

*Please be aware of additional government duties and customs fees, which need to be paid for by the customer upon delivery. For more information, see below. 

UNITED STATES & CANADA
Shipping costs: $15 
Delivery time: 4 working days (express shipment with FedEx)

*Please be aware of additional government duties and customs fees, which need to be paid for by the customer upon delivery. For more information, see below. 

REST OF THE WORLD
Shipping costs: €20 
Delivery time: 3-5 working days (express shipment with FedEx)

*Please be aware of additional government duties and customs fees, which need to be paid for by the customer upon delivery. For more information, see below. 

Customs

We ship from the EU. Orders placed for delivery within the European Union will not be charged for customs. Please be aware that orders placed for delivery outside the European Union may be subject to additional government duties and fees at the customs authorities of the country of destination. These fees are the responsibility of the customer and must be paid by the receiver. We cannot estimate or control the amount imposed upon delivery as the customs regulations vary from country to country. This also applies to returned orders or orders that failed to be delivered. 

Returns

Orders can be returned undamaged and unused with no signs of wear within 14 days.

To start the return process, please e-mail us at contact@shoptalalla.com with the reason why you want to return your order.

We reserve the right to deny the return if the item is not in its original condition.
Once returned, a refund will be processed to your original payment method - this may take up to 5 working days.

Customers are responsible for shipping costs when returning items.